Online therapy & counselling, matched to you.

Online sessions with qualified psychologists and therapists, with thoughtful matching around your needs, preferences and availability.

Dr Amy Smith, HCPC-registered Counselling Psychologist and Clinical Director
Rated 4.745 Google reviews
Dr Amy Smith HCPC-registered Counselling Psychologist · Clinical Director

Professional registrations, accreditations & insurance recognition

  • HCPC
  • BACP
  • AXA Health
  • Bupa
  • BABCP
  • WPA
  • Cigna
  • British Psychological Society
  • Aviva
  • UKCP
  • NCPS

What would be most useful right now?

Start your enquiry now, or jump to the information you need before deciding.

  1. A clinician and client considering therapist matches together

    I’m ready to get started

    Tell us what you need and we’ll guide you through the next steps.

    Dr Raffaello Antonino Dr Amy Smith Dr Sheetal Dandgey Clinically led matching
    Start your enquiry
  2. A calendar and documents representing fees and insurance information

    I want to check costs or insurance

    View self-funded fees and private health insurance options.

    See fees & insurance

How we find a therapist who fits

After your enquiry, our clinical team considers fit and availability and identifies promising matches. A Psychology Associate then explores your needs in more depth, and a Clinical Director reviews the consultation before confirming the best match—or recommending a more suitable next step if we are not the right service.

Clinicians recommend the match. You decide.

  1. A notebook, pen and clock representing your needs, preferences and timing

    Tell us what matters

    Needs, preferences, format and timing.

  2. Two clinicians reviewing promising therapist matches together

    We identify promising matches

    Our clinical team considers initial suitability, relevant expertise and current availability.

  3. A free online consultation between a client and Psychology Associate

    Have your free 15-minute consultation

    A Psychology Associate explores your needs in more depth and checks that our service is suitable.

  4. Two people connected by a gold line, representing meeting your therapist

    If it feels right, meet your therapist

    After Clinical Director review, we confirm the match and you choose whether to begin. Read what to expect in your first therapy session.

Start your enquiry

A few short questions help us understand what you need. You can explain more in your own words before sending.

Quick replyWe reply within 24 hours—often within one hour on working days.

Clinically reviewedA Clinical Director reviews your consultation before we confirm a match.

Free 15-minute consultationA Psychology Associate helps clarify what you need.

Could online counselling work for you?

For many people, online therapy makes consistent support easier to fit around everyday life.

Online may be a good fit if…

Regular sessions need to fit around work, caring responsibilities or travel.Sessions need to fit around work, caring or travel.Sessions need to fit around work, caring or travel.
A familiar, private space may make it easier to speak openly.A familiar private space helps you speak openly.A familiar private space helps you speak openly.
You want a wider choice of therapists beyond one postcode.You want a wider choice beyond one postcode.You want a wider choice beyond one postcode.
You have a reliable connection and feel comfortable speaking by video.You have a reliable connection.You have a reliable connection and feel comfortable by video.

You may prefer in person if…

Finding enough privacy at home isn't easy.Privacy at home isn’t easy.Finding enough privacy at home isn’t easy.
Sharing a physical room with your therapist feels important to you.Sharing a physical room matters to you.Sharing a physical room with your therapist feels important.

The relationship with your therapist comes first.

Online or in person, the essentials are the same: a therapist who understands you, the right experience, and sessions you can attend consistently. Your enquiry and free 15-minute consultation help us find a thoughtful match.

Find the right online therapist for you

Explore our current online clinicians, or tell us what matters and let our clinical team review fit and availability.Explore our current online clinicians, or tell us what matters and let our clinical team review fit and availability.Explore our current clinicians, or let our clinical team review fit and availability.

Loading current clinician cards.

Not sure who feels right?

You do not need to choose alone. Tell us what matters and our clinical team will review fit and availability. We reply within 24 hours (one working day), but often within an hour during working hours.You do not need to choose alone. We reply within 24 hours.You do not need to choose alone. Tell us what matters and our clinical team will review fit and availability.

Start your enquiry

Anxiety, panic and overthinking

Anxiety therapy can help with persistent worry, panic and racing thoughts.

Trauma and difficult past experiencesTrauma and past experiencesTrauma and difficult past experiences

Trauma therapy can help you process difficult experiences safely, at a manageable pace. can help you process difficult experiences safely. can help you process difficult experiences safely, at a manageable pace.

Low mood and feeling stuck

Depression counselling can help you make sense of low mood and regain steadier ground. can help you regain steadier ground. can help you make sense of low mood and regain steadier ground.

Low self-esteem and self-criticismSelf-esteem and self-criticismLow self-esteem and self-criticism

Low self-esteem counselling can help you build confidence and a kinder relationship with yourself.

Work stress and burnout

Burnout treatment can help you set healthier boundaries and recover from ongoing pressure. can help you recover from ongoing pressure. can help you set healthier boundaries and recover from ongoing pressure.

Relationships and couples

Relationship counselling can help you improve communication, repair trust or navigate change; for support together, see our can help with communication, trust or change; see our can help you improve communication, repair trust or navigate change; for support together, see our couples therapy service.

These are just examples. You can describe exactly what is happening in your own words. Start your enquiry These are examples. Describe what is happening in your own words.These are just examples. You can describe exactly what is happening in your own words. Start your enquiry

Not sure which approach fits?

You don’t need to decide. We consider this when reviewing your enquiry and matching you.You don’t need to decide. We consider it when matching you.You don’t need to decide. We consider this when reviewing your enquiry and matching you.

Already know what approach you’re looking for?

CBT · ACT · EMDR · Psychodynamic · Person-centred · Integrative therapy, and more.
Mention your preferred approach in your enquiry—we’ll take it into account.

If you have a preferred approach, mention it in your enquiry—we’ll take it into account when matching you.

Online counselling fees: self-fund or use your insurance

Your sessions can be self-funded, or where eligible, covered by private health insurance

Organic illustration for a free consultation

Your free 15-minute consultation

A trained Psychology Associate explores your needs, then a Clinical Director reviews whether we can help and whether the proposed match is appropriate.A Psychology Associate explores your needs, then a Clinical Director reviews whether we can help and whether the proposed match is appropriate.A trained Psychology Associate explores your needs, then a Clinical Director reviews whether we can help and whether the proposed match is appropriate.

Organic illustration for individual online counselling

Individual online counselling

50-minute online session

Self-funded

50-minute session · Self-funded

50-minute online session · Self-funded

Organic illustration for couples and family counselling

Couples & family counselling

50-minute online session

Self-funded

50-minute session · Self-funded

50-minute online session · Self-funded

Use your private health insurance

Private healthcare insurance may cover your online counselling. Tell us your insurer and we’ll confirm suitable clinician options and what happens next.

We work with

AXA · Bupa · Aviva · Cigna · WPA

  • AXA Health
  • Bupa
  • Aviva
  • Cigna Healthcare
  • WPA
See insurance details:

A human practice,from first enquiryonwards.

We’re a real clinical team. We’re not a directory, matching algorithm or AI service. Our clinicians are identifiable, professionally accountable and personally vetted. You can also read how counselling confidentiality works before deciding whether to enquire.

Dr Raffaello AntoninoDr Sheetal DandgeyDr Amy Smith

THERAPY CENTRAL FOUNDERS & CLINICAL DIRECTORS

Clinical review

Enquiries and consultation notes are clinically reviewed, with Clinical Director oversight before we confirm whether and how we can help.

Human matching

We consider needs, therapeutic approach, availability, funding and your preferences together, to find the best possible match.

Free 15-minute consultation

A trained Psychology Associate explores your needs, then a Clinical Director reviews whether we can help and whether the proposed match is appropriate.

Registered, vetted clinicians

Every therapist is qualified, personally vetted, and registered or accredited with a recognised UK professional body and often also recognised by various insurance providers.

2,000+People helped since 2019people helpedpeople helped
23,000+Completed therapy sessionssessionstherapy sessions
4.7/5Average Google ratingGoogle ratingGoogle rating

How clientsexperiencetherapy with us

Reflections from people who have worked with Therapy Central.

★★★★★

“Working with my therapist has been a life-changing experience. They helped me combat my anxiety by teaching me practical self-help techniques and positive thinking habits that I now use every day.”
KK.P.London

★★★★★

“My therapist created a truly safe and non-judgemental space where I felt heard and understood from the very first session. It made taking that difficult first step so much easier.”
AA.R.London

★★★★★

“After months of battling anxiety and bouts of depression, starting therapy was one of the best decisions I’ve made. Even a few sessions made a huge difference by giving me a new perspective.”
LL.H.Online client

★★★★★

“Sessions were, and continue to be, highly beneficial. My therapist guided me through a period of crisis with patience and intelligence, helping me navigate my own mind more effectively.”
JJ.S.Online client

★★★★★

“I was nervous about starting, but the whole experience was positive. From the first friendly and efficient email to the sessions themselves, I felt supported and in good hands.”
HH.G.London

★★★★★

“I was struggling with work-related stress. My therapist gave me the time to talk, and bit by bit I gained the confidence to return to my normal life.”
PP.M.London
1–2 of 6

These testimonials are drawn from genuine Google client reviews and have been condensed to protect confidentiality in line with professional and ethical standards. They reflect individual experiences, not guaranteed outcomes.Genuine Google client reviews, condensed to protect confidentiality. Individual experiences, not guaranteed outcomes.These testimonials are drawn from genuine Google client reviews and have been condensed to protect confidentiality. They reflect individual experiences, not guaranteed outcomes.

Questionsbefore you begin?

Does online counselling work as well as meeting in person?

For many common difficulties, research suggests that therapist-led video therapy can produce outcomes comparable with face-to-face therapy when it is clinically appropriate. The therapeutic relationship still matters: fit, relevant experience, privacy, a reliable connection and being able to attend consistently all shape the work. Online sessions can improve access, but they are not automatically the best format for everyone. Some people prefer sharing a physical room, do not have enough privacy, or need support that cannot be offered safely online. We review suitability during your enquiry and free consultation; if online work does not seem appropriate, we will say so and discuss a more suitable next step.

How do online sessions work, and what do I need?
Online counselling is professional therapy delivered by live video with a qualified therapist—not AI or chatbot support. Sessions are usually 50 minutes, at a regular weekly time. You’ll need a charged phone, tablet or computer with a working camera and microphone, a reliable connection and somewhere private. Headphones can help.Online counselling is professional therapy delivered by live video with a qualified therapist—not AI or chatbot support. Sessions are usually 50 minutes, at a regular weekly time. You will need a charged device with a working camera and microphone, a reliable connection and somewhere private. Headphones can help.
We confirm the joining method before you begin — and if video ever fails, you and your therapist can simply agree an audio or phone fallback.We confirm the joining method before you begin; if video fails, you and your therapist can agree an audio or phone fallback.
Can I have online counselling while outside the UK?

Sometimes. What is possible depends on the country you are in and whether an appropriate clinician can legally and ethically work with you there. We check this before asking for detailed clinical information.

How quickly can I start?

We reply within 24 hours (one working day), but often within an hour during working hours. We then arrange a free 15-minute consultation and confirm therapist availability. The timing of a first session depends on fit, availability and any insurer authorisation, so an enquiry is not a confirmed appointment.

Can I use private health insurance?

Yes, depending on your policy and the therapist’s insurer registration. Select insurance in the enquiry form and tell us the provider; we do not ask for policy or membership numbers in the first enquiry. We will confirm what is needed before booking.

What if the first therapist does not feel like the right fit?

We match carefully, but fit is personal. If the connection doesn’t feel right after your first session, we’ll offer a first session with another therapist at no cost.

How do I choose a qualified online therapist?

Check the professional title, qualifications and current registration or accreditation. In the UK, Clinical Psychologist and Counselling Psychologist are protected titles and must be registered with the HCPC. Counsellors, psychotherapists and CBT therapists may instead be registered or accredited with bodies such as BACP, UKCP or BABCP. Registration is important, but so are relevant experience, therapeutic approach, client group, availability, funding and how comfortable you feel. We personally vet every clinician and consider these factors together in a human review. You can still browse each profile or ask about someone specific.

Is online counselling confidential?

Your sessions and enquiry are handled privately within professional and ethical boundaries. Before therapy begins, your therapist explains how information is used, who may need access for clinical administration or supervision, and the limits of confidentiality. Those limits are uncommon but can apply where there is a serious safety, safeguarding or legal concern. For online sessions, it also helps to use a private space, headphones where useful and a device that other people cannot access.

Do you offer online couples counselling?

Yes. We offer online couples and family counselling. Tell us about the relationship and who would attend in the enquiry form; we will confirm clinical fit, format and availability during your free consultation.

Clinically reviewed by Dr Raffaello Antonino on 7 August 2026.

You do not need to choose a therapist alone.

We reply within 24 hours—often within an hour during working hours. A trained Psychology Associate speaks with you in a free 15-minute consultation, then a Clinical Director reviews the notes before we confirm the next step.

Start your enquiry
Start your enquiry

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