Expert Therapy Covered By Your Cigna Health Insurance
Access CBT, counselling, and psychotherapy. We'll match you with an accredited therapist, confirm your cover, and arrange your free consultation—quickly and simply. So you can focus on getting better, not paperwork.
Expert Therapy Covered By Your Cigna Health Insurance
Access CBT, counselling, and psychotherapy. We'll match you with an accredited therapist, confirm your cover, and arrange your free consultation—quickly and simply. So you can focus on getting better, not paperwork.
Why Choose Therapy Central With Cigna Global
ACCREDITING OR REGISTERING PROFESSIONAL BODIES
SUPPORTED HEALTH INSURANCES
- Qualified Therapists
- Online & In-Person Available
- Same Day Response
- Highly Rated by Clients
Meet Our Team of Cigna Approved Therapists
Dr. Raffaello Antonino
Clinical Director, Counselling Psychologist
Dr Raffaello Antonino, HCPC-registered Counselling Psychologist and Senior Lecturer, blends clinical practice with academic insight. Drawing from CBT, Schema Therapy, and Compassion-Focused Therapy, he specialises in mood, anxiety, and relationship issues. Dr Antonino's warm, judgement-free approach creates a safe space for personal growth, empowering clients towards a more fulfilling life. His practice is enriched by contributions to international media on mental health topics.
Dr. Amy Smith
Clinical Director, Counselling Psychologist
Dr Amy Smith, a HCPC-registered Clinical Psychologist and Clinical Director, brings extensive experience working with diverse communities. Her integrative approach draws from CBT, Acceptance and Commitment Therapy, and Schema Therapy. Dr Smith specialises in anxiety, depression, OCD, and eating disorders. With a warm, down-to-earth style, she empowers clients to break free from limiting patterns, fostering personal growth and fulfilment.
Dr. Anna Hovris
Counselling Psychologist
Dr. Anna Hovris integrates CBT, EMDR techniques, psychodynamic, and humanistic therapies. She focuses on couples therapy and relationship issues, helping clients achieve their personal goals.
Dr. Karin Kihlberg
Counselling Psychologist
Dr. Karin Kihlberg combines CBT, psychodynamic, and integrative therapies, focusing on self-esteem and confidence-building.
Dr. Alana Whitlock
Clinical Psychologist
Dr. Alana Whitlock uses CBT, ACT, and mindfulness to create personalised treatment plans. She specialises in mood disorders and anxiety, working collaboratively with clients.
Dr. Yasmeen Jaina
Counselling Psychologist
Dr. Yasmeen Jaina specialises in CBT, psychodynamic therapy, and trauma-focused interventions. She is skilled in treating PTSD and anxiety disorders, offering tailored support.
Dr. Lynelle Roberts
Counselling Psychologist
Dr. Lynelle Roberts integrates CBT, psychodynamic, and humanistic therapies. She offers compassionate care for anxiety, depression, and relationship issues.
Dr. Josephine Swede
Counselling Psychologist
Dr Josephine Swede, a HCPC and BPS registered Counselling Psychologist, brings extensive experience working across NHS, private, and voluntary sectors. With particular expertise and interest in trauma, PTSD, and anxiety disorders, she integrates CBT, ACT, and compassion-focused approaches to create collaborative, solution-focused therapy tailored to each client's needs.
Dr Nicholas Sarantakis
Counselling Psychologist
Nicholas, an HCPC-registered Counselling Psychologist, brings over 10 years of diverse therapeutic experience integrating CBT, Humanistic, and Psychodynamic approaches. Specialising in trauma, life transitions, and identity crises, his integrative approach creates a supportive space for personal growth and healing.
Joanne Videtzky
Clinical Psychologist
Joanne Videtzky, a HCPC-registered Clinical Psychologist, draws on over 20 years' experience as a therapist and university lecturer. Her integrative approach blends Narrative, CBT and Mindfulness techniques, creating a safe space for clients to explore depression, anxiety and relationship issues. Joanne's compassionate guidance helps individuals reframe their experiences, fostering personal growth and well-being.
Carolyn Brady
Counselling Psychologist
Carolyn Brady integrates CBT, psychodynamic, and humanistic therapies. She focuses on anxiety, depression, and trauma, offering compassionate and individualised care.
Jennifer Becker
CBT Therapist
Jenn, a BABCP-accredited CBT Therapist with nearly 20 years' NHS and private practice experience, specialises in supporting clients with long-term health conditions and women's health challenges. Integrating CBT with ACT and compassion-focused approaches, she brings particular expertise in perinatal mental health, menopause, and older adult wellbeing. Jenn creates a nurturing therapeutic space online, helping clients navigate both physical and psychological health challenges towards lasting positive change.
Supporting your wellbeing with your Cigna Global Health Insurance
One in four of us will face mental-health challenges at some point. Whether you're struggling with anxiety, low mood, stress, or trauma, your Cigna health insurance means you can access timely, evidence-based therapy — without the long NHS wait.
Most Cigna Global / International plans include outpatient mental health cover, typically authorising 8–12 sessions for anxiety, depression, OCD, PTSD, Trauma and more. A GP referral may not be needed for routine therapy. Call Cigna to get your authorisation code, share it with us, and we’ll handle the rest.
Therapy begins with a relationship.
When you feel safe and understood, you can make sense of your struggles and learn practical tools to move toward the life you want.
There's no one-size-fits-all approach.
Your needs are unique, so we tailor therapy to you. Our clinicians are trained in a range of evidence-based methods.
Evidence-based approaches to help you get back on track
Swipe through to discover the modalities our clinicians can draw on. We blend techniques to match your goals, preferences and pace.
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Acceptance & Commitment Therapy (ACT)
Clarify your values and take steady action, even when difficult feelings show up.
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Counselling
Explore emotions and relationships for meaningful change in a supportive space.
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Mindfulness Approaches
Ground yourself in the present, nurture self-kindness, reduce stress & learn to respond instead of reacting.
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Compassion Focused Therapy (CFT)
Develop self-compassion to manage shame and self-criticism effectively.
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Dialectical Behaviour Therapy (DBT)
Learn skills to manage intense emotions and improve relationships.
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Integrative Therapy
A flexible approach combining different therapeutic methods to suit your needs.
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Person-Centred Therapy (PCT)
Find your own way forward in a non-judgmental, empathetic environment.
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Schema Focused Therapy (SFT)
Identify and change deep patterns that affect emotions and relationships.
Issues Covered By Your Cigna Health Insurance
Our Cigna-recognised therapists support a wide range of mental health concerns. Whether you're dealing with everyday stress or a specific diagnosis, we're here to help.
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Low Mood
Understand and manage persistent feelings of sadness and hopelessness.
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Work Stress & Burnout
Strategise healthier boundaries so workplace pressure doesn't drain your energy.
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Anxiety
Use practical tools to ease cycles of worry, fear, and panic sensations.
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Generalised Anxiety Disorder
Get support for persistent, excessive worry about everyday events.
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Panic Disorder
Navigate recurrent panic attacks and rebuild confidence in daily routines.
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Low Self-Esteem
Build self-belief and step away from harsh inner criticism.
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Anger Difficulties
Find calmer ways to express strong emotions and interrupt unhelpful reactions.
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OCD
Ease obsessive thoughts and compulsive patterns with structured support.
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PTSD & Trauma
Process traumatic experiences safely and rebuild your sense of stability.
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Stress
Reduce overwhelm and build a calmer baseline in work and home life.
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Relationship Issues
Improve communication, resolve conflict, and strengthen important bonds.
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Assertiveness Issues
Get comfortable voicing your needs and setting confident boundaries.
Start Therapy With Cigna — Quick, Simple, No Upfront Costs
We'll match you with a Cigna-recognised therapist, confirm your weekly slot, and handle the billing — so you can focus on feeling better, not paperwork.
Let us know you're with Cigna
Use the form (Funding → Insurance → Cigna) or call us on 020 348 82797.
- We reply within 1 hour (Mon–Fri).
Get matched + reserve your slot
- Choice of Cigna-recognised therapists with availability.
- Free consult slot provided to earmark.
Free 15-min consult
10–15 min call (often within 24h) to confirm fit.
- Reviewed by a clinical director for quality.
Same-day confirmation
- Your therapist and weekly slot confirmed by email.
Quick Cigna approval
- Call Cigna to request authorisation for outpatient therapy at Therapy Central.
- Have your policy number ready — approvals are usually fast.
- Most Cigna policyholders don't need a GP referral.
Begin therapy — no upfront costs
- Online or in clinic.
- We bill Cigna directly using your authorisation code.
Most Cigna policies include outpatient mental health cover — check your policy or call Cigna directly. We'll guide you through authorisation and provide confidential reports if Cigna requests them. Note: A small proportion of Cigna plans require members to pay a contribution or claim back costs — kindly let us know before your first session if this applies.
How Clients Experience Therapy With Us
Working with my therapist has been a life-changing experience. They helped me combat my anxiety by teaching me practical self-help techniques and positive thinking habits that I now use every day.— K.P., London
My therapist created a truly safe and non-judgemental space where I felt heard and understood from the very first session. It made taking that difficult first step so much easier.— A.R., London
After months of battling anxiety and bouts of depression, starting therapy was one of the best decisions I've made. Even a few sessions made a huge difference by giving me a new perspective.— L.H., Online Client
Sessions were, and continue to be, highly beneficial. My therapist guided me through a period of crisis with patience and intelligence, helping me navigate my own mind more effectively.— J.S., Online Client
I was nervous about starting, but the whole experience was positive. From the first friendly and efficient email to the sessions themselves, I felt supported and in good hands.— H.G., London
I was struggling with work-related stress. My therapist gave me the time to talk, and bit by bit I gained the confidence to return to my normal life.— P.M., London
Fill the Form
FAQ — Cigna Therapy
Everything you need to know about using your Cigna Global health insurance for therapy at Therapy Central.
Does Cigna cover therapy?
Yes. Most Cigna Global / International plans include outpatient mental health cover for talking therapies such as CBT, counselling, and psychotherapy. Cover varies by plan, and pre‑authorisation is required before starting therapy.
Does Cigna health insurance cover therapy in the UK?
Yes — if you are on a Cigna Global / International policy. You can use your cover for therapy in the UK, either online or in person at our London clinics.
Important: Cigna exited the UK domestic health insurance market in December 2023, so this page is for Cigna Global policyholders.
How many therapy sessions does Cigna cover?
Cigna typically authorises an initial block of 8–12 sessions for outpatient therapy. Your exact allowance depends on your plan and remaining benefits. If more sessions are clinically needed, Cigna can approve extensions with a brief progress report.
Do I need a GP referral for Cigna therapy?
Usually no. Cigna Global plans generally allow self‑referral for outpatient therapy. You still need pre‑authorisation, so call Cigna to obtain your authorisation code before your first session.
How does Cigna therapy treatment work?
Using your Cigna cover at Therapy Central is simple:
- Contact Therapy Central and tell us you want to use Cigna cover.
- Book a free 15‑minute consultation — we match you with a Cigna‑recognised therapist.
- Call Cigna to request pre‑authorisation for outpatient therapy.
- Receive your authorisation code (usually approving an initial block of sessions).
- Start therapy online or in person — we invoice Cigna directly.
What conditions does Cigna cover for therapy?
Cigna covers therapy for many common mental‑health conditions, including:
- Depression & Low Mood
- Anxiety Disorders — GAD, social anxiety, health anxiety
- Panic Disorder
- Phobias
- OCD (Obsessive‑Compulsive Disorder)
- PTSD & Trauma
- Work Stress & Burnout
- Relationship Issues
- Grief & Bereavement
- Sleep Problems
Your specific cover depends on your policy. We’re happy to help you confirm what’s included.
Can I see a therapist online with Cigna?
Yes. Online therapy is covered the same way as in‑person sessions on most Cigna Global plans. At Therapy Central you can choose online, in‑clinic, or a hybrid approach.
How do I find a Cigna‑recognised therapist?
You’ve already found us. Therapy Central is a Cigna‑recognised provider with clinicians registered with Cigna. When you contact us, we will:
- Match you with a therapist approved by Cigna who fits your needs
- Offer a free 15‑minute consultation to confirm fit
- Handle all Cigna billing and paperwork
Will I have to pay anything upfront?
No, not in most cases. Once you share your authorisation code, we invoice Cigna directly. Some policies include an excess or co‑pay, so please check your plan or ask Cigna to confirm.
How do I get Cigna pre‑authorisation?
To get pre‑authorisation:
- Call the number on your Cigna insurance card.
- Request outpatient mental‑health treatment and provide our clinic and therapist details.
- Cigna will issue an authorisation code, often within 24–48 hours.
Then share the code with us and we’ll take it from there.
What if I need more sessions after my initial block?
Request an extension before your initial sessions run out. Cigna may ask for a short progress report from your therapist — we can provide this to support continued treatment.
Does Cigna cover couples therapy?
Coverage for couples therapy varies by policy and is sometimes excluded. Please call Cigna to confirm your specific benefits. If it isn’t covered, you can still self‑fund sessions at our private rates.
What is not covered by Cigna?
Exclusions vary, but may include:
- Pre‑existing conditions (depending on your plan)
- Long‑term maintenance care
- Treatments not deemed clinically necessary
- Some specialised therapies requiring extra approval
Always confirm exclusions with Cigna for your policy.
Is Cigna available for UK residents?
Cigna exited the UK domestic health insurance market in December 2023. UK residents can still be covered through Cigna Global / International plans via employers or expat cover.
Ready For the Next Step with your Cigna Cover?
Book a free, confidential consultation — we’ll match you with the right therapist and handle the rest.
Find Us at Our Practice in Central London or Online
Your Cigna cover works for both. Our comfortable, confidential therapy rooms are a 3-minute walk from Oxford Circus (see map below) — or connect from the comfort of your home or office via secure video.
