Get the most from your AXA Health insurance policy
We’ll match you with an accredited therapist, confirm your cover, and arrange your free consultation—quickly and simply. So you can focus on getting better, not paperwork.

Get the most from your AXA Health insurance policy
We’ll match you with an accredited therapist, confirm your cover, and arrange your free consultation—quickly and simply. So you can focus on getting better, not paperwork.
Why Choose Therapy Central With AXA Health
- Qualified Therapists
- Online & In-Person Available
- Same Day Response
- Highly Rated by Clients
Meet Our Team of AXA Health Approved Therapists
Dr. Raffaello Antonino
Clinical Director, Counselling Psychologist
Dr Raffaello Antonino, HCPC-registered Counselling Psychologist and Senior Lecturer, blends clinical practice with academic insight. Drawing from CBT, Schema Therapy, and Compassion-Focused Therapy, he specialises in mood, anxiety, and relationship issues. Dr Antonino's warm, judgement-free approach creates a safe space for personal growth, empowering clients towards a more fulfilling life. His practice is enriched by contributions to international media on mental health topics.
Dr. Amy Smith
Clinical Director, Counselling Psychologist
Dr Amy Smith, a HCPC-registered Clinical Psychologist and Clinical Director, brings extensive experience working with diverse communities. Her integrative approach draws from CBT, Acceptance and Commitment Therapy, and Schema Therapy. Dr Smith specialises in anxiety, depression, OCD, and eating disorders. With a warm, down-to-earth style, she empowers clients to break free from limiting patterns, fostering personal growth and fulfilment.
Dr. Anna Hovris
Counselling Psychologist
Dr. Anna Hovris integrates CBT, psychodynamic, and humanistic therapies. She focuses on couples therapy and relationship issues, helping clients achieve their personal goals.
Dr. Samantha Harris
Clinical Psychologist
Dr. Samantha Harris has over 10 years of experience in NHS adult mental health services. She specialises in CBT, Compassion Focused Therapy, and Narrative Therapy. Samantha supports clients with anxiety, depression, trauma, and psychosis, offering a warm, non-judgemental space for meaningful change.
Dr. Karin Kihlberg
Counselling Psychologist
Dr. Karin Kihlberg combines CBT, psychodynamic, and integrative therapies, focusing on self-esteem and confidence-building.
Dr. Alana Whitlock
Clinical Psychologist
Dr. Alana Whitlock uses CBT, ACT, and mindfulness to create personalised treatment plans. She specialises in mood disorders and anxiety, working collaboratively with clients.
Dr. Yasmeen Jaina
Counselling Psychologist
Dr. Yasmeen Jaina specialises in CBT, psychodynamic therapy, and trauma-focused interventions. She is skilled in treating PTSD and anxiety disorders, offering tailored support.
Dr. Lynelle Roberts
Counselling Psychologist
Dr. Lynelle Roberts integrates CBT, psychodynamic, and humanistic therapies. She offers compassionate care for anxiety, depression, and relationship issues.
Dr. Josephine Swede
Counselling Psychologist
Dr Josephine Swede, a HCPC and BPS registered Counselling Psychologist, brings extensive experience working across NHS, private, and voluntary sectors. With particular expertise and interest in trauma, PTSD, and anxiety disorders, she integrates CBT, ACT, and compassion-focused approaches to create collaborative, solution-focused therapy tailored to each client's needs.
Dr Sara Chaudhrey
Counselling Psychologist
Dr Sara Chaudhrey is a Counselling Psychologist specialising in anxiety, OCD, depression, trauma, and personality disorders. She employs an integrative approach, including CBT, DBT, EMDR, and NET, to support clients in a safe, non-judgemental space. Sara is committed to inclusivity and empowering clients through collaborative goal-setting.
Dr Nicholas Sarantakis
Counselling Psychologist
Nicholas, an HCPC-registered Counselling Psychologist, brings over 10 years of diverse therapeutic experience integrating CBT, Humanistic, and Psychodynamic approaches. Specialising in trauma, life transitions, and identity crises, his integrative approach creates a supportive space for personal growth and healing.
Joanne Videtzky
Clinical Psychologist
Joanne Videtzky, a HCPC-registered Clinical Psychologist, draws on over 20 years' experience as a therapist and university lecturer. Her integrative approach blends Narrative, CBT and Mindfulness techniques, creating a safe space for clients to explore depression, anxiety and relationship issues. Joanne's compassionate guidance helps individuals reframe their experiences, fostering personal growth and well-being.
Nirmal Uppal
Psychotherapist
Nirmal, a BACP-accredited psychotherapist, brings six years' specialist experience supporting survivors of trauma, domestic abuse, and narcissistic relationships. Integrating psychodynamic therapy and CBT approaches, she offers expertise in psychological, emotional, and sexual abuse recovery. Nirmal creates a compassionate space for both individual and couples therapy online, helping clients develop self-awareness and practical tools for healing.
Carolyn Brady
Counselling Psychologist
Carolyn Brady integrates CBT, psychodynamic, and humanistic therapies. She focuses on anxiety, depression, and trauma, offering compassionate and individualised care.
Dr Natalie Scheiner
Counselling Psychologist
Dr. Natalie Scheiner combines CBT, psychodynamic, and integrative therapies. She focuses on treating trauma, PTSD, and personality disorders, providing a safe and supportive environment.
Jennifer Becker
CBT Therapist
Jenn, a BABCP-accredited CBT Therapist with nearly 20 years' NHS and private practice experience, specialises in supporting clients with long-term health conditions and women's health challenges. Integrating CBT with ACT and compassion-focused approaches, she brings particular expertise in perinatal mental health, menopause, and older adult wellbeing. Jenn creates a nurturing therapeutic space online, helping clients navigate both physical and psychological health challenges towards lasting positive change.
Supporting your wellbeing with your AXA Health Insurance
One in four of us will face mental‑health challenges at some point. Whether you’re struggling with anxiety, low mood, relationship issues or work stress, AXA Health cover means you can access timely, evidence‑based therapy without the wait.
It might feel that other people don’t get it but we understand and have the skills to help.
Therapy begins with a relationship. When you feel safe and understood, you can make sense of your struggles and learn practical tools to move toward the life you want.
There’s no one‑size‑fits‑all approach. Your needs are unique, so we tailor therapy to you. Our clinicians are trained in a range of evidence‑based methods:
- Cognitive Behavioural Therapy (CBT) for short‑ and medium‑term change,
- Mindfulness, schema and compassion‑focused therapies,
- EMDR and person‑centred and psychodynamic counselling.
Tailored around you. We work with individuals, couples and families, adapting each session to your unique needs, goals and preferences.
Issues covered by your AXA Health Insurance
Our AXA Health‑approved therapists treat a wide range of conditions, from anxiety and depression to trauma and relationship problems. Here are some of the issues we commonly work with; if you’re unsure, get in touch and we’ll advise whether your policy will cover you.
Start Therapy With AXA Health — Quick, Simple, No Upfront Costs
We’ll match you with an AXA-approved therapist, confirm your weekly slot, and handle the billing — so you can focus on feeling better, not paperwork.
Let us know you’re with AXA
Use the form (Funding → Insurance → AXA Health) or email us.
- We reply within 1 hour (Mon–Fri).
Get matched + reserve your slot
- Choice of AXA-approved therapists with availability.
- Free consult slot provided to earmark.
Free 15-min consult
10–15 min call (often within 24h) to confirm fit.
- Reviewed by a clinical director for quality.
Same-day confirmation
- Your therapist and weekly slot confirmed by email.
Quick AXA approval
- Tell AXA who you’re seeing to get your code.
- Approvals are usually fast — have your policy number ready.
Begin therapy — no upfront costs
- Online or in clinic.
- We bill AXA directly using your code.
Most AXA plans cover 10–20 initial sessions or a yearly budget, with extensions often granted. We’ll guide you through authorisation and provide confidential reports if AXA requests them. Already have a code? Jump straight to Start Sessions.
How Clients Experience Therapy With Us
Working with my therapist has been a life-changing experience. They helped me combat my anxiety by teaching me practical self-help techniques and positive thinking habits that I now use every day.— K.P., London
My therapist created a truly safe and non-judgemental space where I felt heard and understood from the very first session. It made taking that difficult first step so much easier.— A.R., London
After months of battling anxiety and bouts of depression, starting therapy was one of the best decisions I've made. Even a few sessions made a huge difference by giving me a new perspective.— L.H., Online Client
Sessions were, and continue to be, highly beneficial. My therapist guided me through a period of crisis with patience and intelligence, helping me navigate my own mind more effectively.— J.S., Online Client
I was nervous about starting, but the whole experience was positive. From the first friendly and efficient email to the sessions themselves, I felt supported and in good hands.— H.G., London
I was struggling with work-related stress. My therapist gave me the time to talk, and bit by bit I gained the confidence to return to my normal life.— P.M., London
Faq
How many sessions can be covered by AXA Health?
Usually, you will get an initial block of 8-12 weekly sessions. Before these have been fully used, you will have the chance to evaluate with your psychologist whether you feel more sessions are needed. If that’s the case, you’ll be able to ask for an additional block of sessions from your insurer via the phone. In some instances, AXA Health will require a brief therapy report from your psychologist: your therapist will be happy to provide this in a timely fashion. This means you will be able to continue with therapy with no interruptions, while your cover is still active.
Does Health Insurance Cover Therapy?
Most private healthcare insurance companies offer coverage for therapy. Your insurer may want to conduct an initial screening/assessment and then authorise a certain number of sessions with the potential to extend on a case by case basis.
It is advisable that you contact your insurance provider and inform them that you wish to pursue therapy with us and request this to be covered by them.
This is usually a very easy and fast process carried out in one phone call
How long the Therapy/counselling sessions last?
Therapy/counselling sessions last 50 minutes and are held at regular weekly time slots. On occasions we are able to allow some flexibility. This can be discussed with your therapist.
How many sessions will be needed to get better?
This depends on your unique issues. However, an initial 6-12 sessions are deemed enough in our experience to start seeing some positive change. More sessions are usually needed for issues which are more enduring and long-standing. These later sessions are usually aimed at working with the root-causes of your issues and simultaneously at preventing future ‘relapses’. In the greatest majority of cases, the sessions granted by your insurer, including any additional ones, will be enough to help you stir your life in the right direction.
Our Practice in Central London
Therapy can take place online, from the comfort of your home, or, once it is safe to do so again, in person at our practice in London. Our comfortable and confidential therapy rooms are conveniently located 3 min walk from Oxford Circus station, in Central London (see map below). Change starts with Talking!